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Frequently
Asked Questions

  • How long is a course?
    Courses typically include between 8 and 15 video lessons, and each lesson lasts between 5 and 20 minutes. You can watch the training at your own pace, whenever you want.
  • What is MT Copeland?

    MT Copeland helps you further your career in the building industry with expert-led online education that will make you a better, smarter tradesperson.

    Our training courses give you a foundation in construction fundamentals and trade skills with real-world applications and best practices to help you grow on the job.

  • How do I cancel my account/subscription?
    Log onto MTCopeland and click on “My Account” on the top navigation bar.  There, you should be able to access orders and subscriptions.  If you click on orders and subscriptions, you’ll find the individual order and subscription with a View button.  Click on View button to cancel your orders and subscriptions.  

  • How do team accounts work?
    Team accounts are the ideal solution for teams of 6 or more employees. A team account is managed by the group admin, usually the supervisor, project manager, company owner or HR administrator. The group admin has access to an easy-to-use dashboard, can enroll their employees and monitor their progress in courses. For instance, the group can check the dashboard to see if their apprentice has completed their course and check in to see how it’s going. 
  • What do courses include?
    Online courses include professionally produced videos taught by leaders in the trades and supplementary learning material such as quizzes, assessments and downloadable materials to help you acquire new skills. Watch anywhere, always at your own pace. We keep lesson videos short so they’re easy to watch after work or on your lunch break. You can finish a course in one sitting, or space it out over a week or two.
  • What courses will you offer in the future?
    Right now we’re focused on the building trades, which includes universal skills like reading blueprints, construction math, and tools. Our future courses will include:
    • on-the-job skills like management and estimating
    • language skills: construction Spanish and construction English
    • specific construction skills like window framing, drywall hanging, and more
    • skills tied to other trades: think plumbing, electrical, and landscaping
    To request a specific training, please contact us below.
  • How does your certificate work?
    Once you watch your course lessons and pass the final assessment with a score of 70% or better, you will receive a certificate of course completion.  You can access your certificate in the student dashboard as a downloadable PDF to share with an employer or on LinkedIn.
  • How do I find my courses?
    To find your courses, visit tayloredtools.com.  Log in and click on “Dashboard” on the top navigation.  From there, there is a red button on the top right called “Student Dashboard.”  Click on the button to access your courses.

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